Policies

Picklefroggies Policites

Ordering Policies

Picklefroggies reserves the right to cancel or refuse any order at any time. If we do cancel your order you will be notified via e-mail.  We reserve the right to refuse to do business with any party.

In the unlikely event that a product is oversold we will contact you as soon as we discover the error and you will receive a refund of the purchase price.

Payments

We accept Credit Cards, and PayPal (funded, credit card and e-checks) and Sezzle.

If paying using Sezzle there is a minimum purchase amount of $100.

If paying by e-check our order will not be fulfilled (cut or packaged), until seven days AFTER your check clears. If you have any questions regarding this policy please contact us PRIOR to placing your order.

Discounts

From time to time we may offer discounts or specials. We reserve the right to refuse orders. Discounts cannot be stacked.

Cancellations

Cancellations on orders of in-stock item can be made until the time they are cut, packed and shipped.

Cancellations on pre-orders will ONLY be made if the cancellation request is received PRIOR to the “closing” date of the pre-orders.

Shipping Policies

We ship twice a week. Normally orders ship with in 72 hours, excluding weekends and holidays. There can be delays.

Pre-orders will be cut, packed and shipped upon arrival of the product to our facility.

We ship via the following carriers:

  • United States Postal Service (USPS) 
    • Insurance is encouraged on items shipped via USPS but not required.

  • All other orders ship by weight according to their destination.

Refunds and Exchanges

 

Returns are easy and painless. Simply mail the fabric back to us with in 7 days. It must be unwashed and uncut. Please put a copy of the invoice inside marked with instructions.

If a product is returned for any of the following reasons Picklefroggies will be responsible for the return shipping costs. If a product is returned for any other reason the buyer is responsible for the return shipping.

  • Fabric with a manufacturing flaw
  • Wrong product
  • There are currently NO restocking fees on returned merchandise. No returns will be authorized after 7 days of receipt of the items by the purchaser. No returns will be accepted at any time without pre-authorization.

A refund can take approximately 5–10 business days. Although we submit any refund that you make immediately, your  bank must still process the refund and apply it to your account. Processing time can vary between banks. We have no control over this timeline.